The hotel has a Quality Management System certified under the ISO-9001 Norm “In providing services of Lodging, Restaurants and Bar, Coordination and Set-up of Events in the Hotel’s facilities or by Catering”. It has Official Five Stars Category according to the Colombian norm NTSH 006. It is the First Hotel in Latin America and the second worldwide, to obtain the “Servicert” Certificate in Quality of Service. Thinking of its Guest’s Life Quality, the hotel has an Inocuity Management System certified under the norms ISO 22000 and HACCP, which assures the impeccable preparation of healthy Food & Beverages, taking care of Clients and Visitors’ well-being. Furthermore, it is implementing an Environmental Management System based on the Norm ISO 14001 and the Colombian Norm NTC 5133, for its commitment with the Preservation of the Environment.

OUR MISION Our happiness is to remain in our Guests’ and Visitors’ heart, satisfying their wishes with Love, Warmth, Friendliness, Security and Excellent Quality Service. OUR VISION In HOTELES BOGOTÁ PLAZA S.A.- BOGOTÁ PLAZA SUMMIT HOTEL, we will continue to operate our Management System according to recognized quality standards which allow us to administrate our organization in an effective and efficient way. We happily serve and assure an unforgettable experience that positively surprises our Guests and Visitors due to the warmth and kindness of our service and the quality of our products, infrastructure and technology; under the Requirements of the implemented International and National Norms. We achieve the well-being of our investors, the community and other interested parties.

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